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Contact Sedgwick Customer Service

How to Reach a Person at Sedgwick

Verified Contact Information

Toll-Free Number:

  • 1-800-625-6588
    Privacy Inquiries
Call Now
Send Message

Customer Service:

  • 1-901-415-7400

Claims:

  • 1-800-479-9188

Technical Support:

  • 1-866-647-7610
  • 1-901-415-7800

Claims:

newassignment@sedgwick.com

Customer Service:

sedgwick@sedgwick.com

Legal:

dataprotection@sedgwick.com
Privacy Inquiries
dpointernational@ie.sedgwick.com
Privacy Inquiries

Media:

international.marketing@sedgwick.com
Marketing Inquiries

Sedgwick Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Sedgwick Phone Number
1 (866) 647-7610
Average Hold Time
Up to 3 minutes
Average Calls duration
2 minutes
Most Popular Sedgwick Email Address
Sedgwick@sedgwick.com
Sedgwick Live Agent Availability
54% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
View full overview

How to Contact Sedgwick?

There are two different Sedgwick customer service phone numbers; one is toll-free and the other is toll number. The toll-free number is 1-866-647-7610, and the other toll number is 1-901-415-7800. These Sedgwick customer service phone numbers are available 6 am to 7 pm CT throughout the workdays. Also, you can connect by pager on 1-800- 203-0290, which is available after hours, from 9 pm to 7 am, CT.

The Sedgwick customer service working hours are from 6 am to 7 pm CT, and are available Mondays through Fridays. You can connect to technical support through Sedgwick customer service toll-free number, which is 1-866-647-7610. Alternatively, you can also live chat with a technical support agent with your muSedgwick account or any other Sedgwick system.

Sedgwick offers product support for their viaOne service to their clients through email. You can contact Sedgwick customer care by emailing sedgwick@sedgwick.com with a description of your needs and your phone number included in the body of the email. This will help ensure Sedgwick's customer service representatives can quickly and accurately address your issue or question.

PissedConsumer Club

Contact Information

Sedgwick Website:

Sedgwick Help Center:

Corporate Office Address:

Sedgwick
8125 Sedgwick Way
Memphis, Tennessee 38187-1865
United States

How Customers Rate Sedgwick Support?

3.8 / 5
Needs improvement

Based on 6.2K calls to Sedgwick customer support through PissedConsumer.com and 11 survey responses.

Total Calls
6.2K
Avg Call Duration
02:16
Issues Resolved
4%

Why Customers Call Sedgwick?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 49%
  • Request for Information 25%
  • Product/ Service 9%
  • Payments and Charges 4%
  • Return/ Replace 4%
  • Shipping and Delivery 3%
  • Account 3%
  • Employment 2%
  • Staff <1%
  • Activation/ Cancellation <1%
  • Website/ Application <1%
  • Cards <1%
  • Refund <1%

Customer Inquiries & Issues

49%
  • "Oayment"
  • "follow up on my claim"
  • "Report and absence"

Request for Information

25%
  • "Assistance"
  • "Questionn claim"
  • "Question about a check"

Product/ Service

9%
  • "Case worker not answering call or emails"
  • "I suffer from severe migraines and my doctor told me to apply for FMLA to fill out the FMLA documents since they give me a lot during work hours and I get very sick and I can't go home."
  • "Missed work cause I was sick"

Payments and Charges

4%
  • "I wanna know when I get paid"
  • "Missed TTD Payment"
  • "Why didn't I get paid today"

Return/ Replace

4%
  • "Return to work date"
  • "Returning call"
  • "Return call"

Shipping and Delivery

3%
  • "Tracking check"
  • "Delay on payment and 2 different account numbers"
  • "Haven't received packet for long time discability"

Account

3%
  • "Check verify"
  • "Password"
  • "To verify when im receiving my benefits"

Employment

2%
  • "Denied claim that cost me my job."
  • "When should I receive my paycheck?"
  • "I m suffering from shoulder mussels tear for the last 6 to 8months I was injured on job but *** told that it was not on job what can I do now"

Staff

<1%
  • "Customer service"
  • "Tell of great service"
  • "Poor/no service"

Activation/ Cancellation

<1%
  • "Cancel claim"
  • "started a claim and saw a page that said it was cancelled just want to verify a claim has been opened"
  • "To cancel my loa my surgery was delayed for 2-3 wks"

Website/ Application

<1%
  • "Application update!"
  • "Application"
  • "Application status"

Cards

<1%
  • "To report a lost Walmart cardTo report a lost Walmart card"
  • "Lost card"
  • "Need card for medications after surgery it's work comp case medications are at CVS but price is out the roof I need my work comp card to pay for my med my surgery is tommorow"

Refund

<1%
  • "Refund"

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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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